Applicants

Life insurance tools and resources at your fingertips

by Kem Snavely Frost on July 24, 2019

How can ExamOne make it easier for you to order life insurance exams and educate your applicants on the application process? At home, you may have Alexa® to help with daily tasks. In your car, you probably have a GPS to help you navigate. And on your phone, Siri® is always at your fingertips to find needed information. Now, ExamOne has a tool that can help simplify some of those similar requests for you at your office.

See how Alex can help in this welcome video.

Always be learning with ExamOne

Meet your newest dedicated team member. To help you Always be Learning with EXamOne, we’d like to introduce you to Alex. To help you navigate our systems and workflows Alex has compiled and organized our most-used agent and applicant materials. With one click you can download the how-to manual of working with ExamOne or find the most used life insurance tools on Alex’s Agent Toolkit webpage.

“The toolkit took the guesswork out of how to work with ExamOne.” – Life insurance agent

Now you can easily find the life insurance tools and resources you need, such as:

  • Agent and applicant videos
  • Online ordering instructions (plus tips and tricks)
  • Educational materials for applicants
  • And some of the “extra” benefits we provide our clients like you, including loyalty points and leads and more!

Have more questions? Just ask Alex. Send Alex an email.

If you’d like a demo of the Agent Toolkit at your office or agency, contact your local ExamOne representative or send us an email at DGXLENExamOneMarketing@questdiagnostics.com and we’d be glad to help.                                                     

ExamOne and Alex are here to help empower you to be the best advocate for your life insurance clients with the resources and tools that you need. Meet Alex today to start working together more effectively.

Savvy consumers research big purchases, like life insurance, online. With YouTube considered the 2nd most-used search engine, many are finding this information in video format. In addition to research, studies show that 90% of customers said videos helped them make buying decisions. Increased traffic and views of ExamOne’s video content on the ExamOne YouTube page reflect these trends.

Our stats show that these are 3 of our most popular videos on the ExamOne YouTube page this year. See how simply clicking the play button can help educate agents, brokers, and life insurance applicants on the application process.


1. How to prepare for a life insurance exam

Sharing this video with your clients helps ensure a smooth and convenient experience during the application process. The video outlines each step of the exam process so applicants are more prepared. If an applicant discovers this video in their personal research, the content is applicable for the majority of insurers’ procedures so you can be confident that they received accurate information.


2. Online laboratory results from ExamOne

This video is also beneficial to agents, brokers, and applicants. Watching this video can help agents and brokers become more familiar with the value-added benefit of online laboratory results they are providing to their clients. In addition, seeing the consumer-friendly, interactive online experience of an applicant’s personal health data can help reinforce their decision of the importance of completing the application process.

The video is also available in French.


3. ScheduleNow™ enhancements

“How to” videos are some of the most popular on the internet. This video is similar in nature because it walks agents and brokers through the enhanced features on our online scheduling platform. The video demo outlines the steps on how to utilize our real-time availability appointment calendar with improved examiner location and exam center location matching. You and your applicants can both benefit from scheduling online with reduced turnaround times.

With 100 million internet users watching online videos each day, the popularity and need for consumer research and education in video format will continue to grow. When our clients and consumers go to the “search bar” to find the life insurance tools and resources they need, ExamOne’s extensive video library on our YouTube page is on 24 hours a day, 7 days a week.


Find more tips on how to use videos to engage and educate consumers on life insurance in this blog post.

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