Thanks for the memories

by Andrew Patch on January 11, 2018

There’s something about turning over the calendar page that makes us want to reflect. As we look ahead to an exciting 2018, it’s also a great time to look back on the journey we’ve taken with you — our clients — last year.

Watch a special “Thank You” to our partners who are dedicated to protecting more families with life insurance.

Smiley face emojis may not be the images you normally expect in your business communications. However, after you see some of the memories we shared in 2017, we hope you agree on the appropriateness of the happy little yellow faces.

Thank you, again, for another year dedicated to helping protect more families with life insurance.


Three ways we put people first during the exam

by Jessica Wahaus on January 2, 2018

ExamOne is committed to developing solutions that not only assist our clients and partners in meeting their business goals, but also enable individuals to become better informed about their health and empower them to lead the lives they want to live. That’s why we take great care in fine-tuning our exam experience so it is centered on the individual. Read on to learn three ways we put people first when it comes to health exams.

Convenient access for participants

In today’s busy and very mobile society, consumers need options that meet their on-the-go lifestyles. Whether they are a life insurance applicant, a wellness program participant, or a health plan member, our extensive national network enables individuals to have an exam completed wherever it makes sense for them—whether that’s at home with a mobile phlebotomist, in a clinical setting at one of our paramedical offices, or at a special wellness event.

Actionable health insights

Increasing healthcare costs are a regular concern for many Americans and these concerns are putting an emphasis on healthy living and prevention. With this intensified motivation for better health in mind, ExamOne is committed to providing individuals with tools that empower healthy lifestyles. Many of our paramedical exam solutions, including those for life insurance applicants, health plan members and wellness programs, offer a follow-up health report to the participant that provides invaluable information on their current health status.

Consistent positive experience

Our medical information collection processes are centered on creating a positive experience for the individual. From our call center health history interviews, to the exam scheduling and completion, we employ straight-through processes to ensure the experience for the individual is efficient and convenient. We also take great care to ensure quality, and we measure performance metrics that drive improvements in accuracy as well as experience.

More than 70 percent of medical decisions are based on laboratory results1 and we believe that by making the road to obtaining those results a positive experience, we can help people achieve their health goals. Convenient access to exam options, insightful personal health data and a smooth process all contribute to empowering individuals to take control of their health.



Holiday shopping for life insurance? The purchasing habits for 3 generations of consumers

December 21, 2017 Applicants

More than 174 million Americans purchased gifts between Black Friday and Cyber Monday this year — and millions more will before the end of the year. Shopping has become synonymous with the holidays for consumers of all ages. From older buyers being loyal to their favorite brands, to younger people doing extensive research online, seasonal […]

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Give the gift of life insurance this holiday season

December 7, 2017 Carriers

From Hatchimals to drones to the iPhone X, these are some of the hottest items appearing on holiday lists this year. However, how long until these items break or are replaced by a newer, cooler item? This season, consider wrapping up a gift that doesn’t go out of style – life insurance. It may not […]

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7 facts to know about opioid use

December 1, 2017 Carriers

Earlier this year we announced an expanded opioid panel for life insurers. This comes at a time where the American workforce is showing the highest positivity rate for illicit drugs in the past 12 years. This epidemic affects people of all ages, race, gender, incomes and educational backgrounds. These are the same individuals who could […]

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Are you seeing these 6 trends changing the life insurance risk landscape?

November 30, 2017 Carriers

Over the past decade there have been significant changes to the health risks Americans are facing. While the causes and potential solutions to these health issues are being debated, the rising number of Americans living with diabetes, hepatitis C and the consequences of the opioid epidemic continue to impact our country. We also hear too […]

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Industry survey insights: The impact of tobacco, alcohol, and drug use on anti-selection

November 2, 2017 Carriers

A recently commissioned study by Hank George, Inc. surveyed 110 direct-writing U.S. and Canadian life insurance carriers on fully underwritten businesses. The survey covered a variety of tobacco, alcohol, and drug use topics*. ExamOne asked consultant and former risk management director at Allstate Financial, Eric Hjerpe, to outline and expand upon some of the findings […]

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Health Literacy Month: Empowering life insurance applicants with online laboratory results

October 11, 2017 Carriers

October is Health Literacy Month, which promotes the importance of individuals understanding information about their health. According to the National Assessment of Adult Literacy, nearly 90% of adults lack the health literacy skills needed to manage and prevent disease. Additionally, studies have found that limited health literacy skills correlate with poor health outcomes, including higher hospitalization rates […]

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Industry and company growth in Canada

October 10, 2017 Carriers

The Canadian Life and Health Insurance Association (CLHIA) recently reported that in 2016, average life insurance protection owned by Canadians surpassed $400,000 per insured household, driven by a 5.2% year-over-year increase in individual life insurance owned. ExamOne is proud to support this growing market with the recent acquisition of Watermark Insurance Services, Inc. and BW […]

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Webinar: Millennial behavior and laboratory insights

August 11, 2017 Carriers

Did you know there are 1.8 billion Millennials worldwide? Their purchasing behavior has redefined how businesses position their messaging, products and services. According to the 2016 Insurance Barometer study, 43% of millennial households own individual life insurance. So what do insurers and producers need to know when targeting millennials? And what trends are we seeing […]

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