#Committed2 You

First-hand experience about the importance of life insurance

by Stuart Smith on September 11, 2018

September is Life Insurance Awareness Month, an industry-wide campaign that educates people about the importance of protecting their loved ones with life insurance. I have had first-hand experience of how coverage or lack of coverage can change families’ lives.

Appreciation for protection early in my career

As I think about the significance of this campaign, I recall my early years in the Navy as a division officer. Over a period of years, I had the unfortunate duty of having to communicate on multiple occasions the loss of a service member’s life to their spouse and family. Although the Navy had a strong program of bereavement support and an ombudsmen program to ensure families were able to connect with appropriate support resources, it never seemed to be enough to manage the shock they felt over the loss of their loved ones. It also created an almost immediate anxiety for their future financial security.

Unfortunately, it was also the exception rather than the norm, where a service member had acquired appropriate insurance to provide financial protection for their families in the event of their death. On a personal level, it gave me a great appreciation for the need to plan for the unexpected. My wife and I took steps to ensure our family was protected financially.

As I continued my career outside of the Navy, and began a career in healthcare, I continued to experience instances where either having life insurance or not having life insurance had a significant impact on the families of colleagues or friends. So I have always personally appreciated the importance of life insurance but had never really understood the challenge and importance of reaching the very large segment of our population whose families remain unprotected.

Only 3 in 5 adults own life insurance.

Daily reminders of the importance of life insurance coverage

My time at ExamOne has changed that. It has helped me recognize the sheer volume of life insurance applications that are processed in a single day, while also understanding there are many more people who haven’t yet applied for coverage. According to a recent LIMRA study, only 3 in 5 adults own life insurance – there’s a very large segment of our country, which doesn’t have adequate protection for their families. I am honored to be associated with ExamOne and the life insurance industry. We are proud to support an industry whose noble mission is to ensure all families are provided the financial security and peace of mind afforded by life insurance.

Dedicated to increasing awareness

Throughout September, our teams are focused on increasing awareness. We offer educational videos and materials that agents can give to their clients to highlight the value of life insurance and living a healthy lifestyle. These resources are available throughout the month via the ExamOne website, social media and email channels. On the home front, we will be hosting an employee walk – in coordination with our theme of “Taking Steps to Protect”. Our employees work very hard throughout the week and this walk is an opportunity for some of them to step away from their desk, take a healthy brisk walk and learn more about health, wellness and safety topics.

While September is a special month-long recognition of the importance of life insurance, it’s crucial that we continue to provide our clients with insightful health data, behavioral data and personalized services throughout the year. This sense of purpose is why we show up to work each day. Our eagerness to help is something that won’t be limited to one month of awareness.

I recognized the value of life insurance many years ago, and now I am fortunate to be part of an organization that supports the very important and noble mission of providing this protection to families on a daily basis.

 

Celebrating new ExamOne Canadian Head Office

by Kem Snavely Frost on July 12, 2018

This week our Canadian teams in Ontario celebrated coming together to form a new Head Office, located in Pickering. An open house celebration was hosted at the new location for all employees. Senior Director Canadian Operations Len Butticci welcomed everyone to the new Head Office. He took time to recognize and appreciate our committed employees.“Thank you for your dedication to our clients, our industry, and for the tremendous work you do to help continue our growth in Canada,” he said.

The new Head Office team and all of our employees across Canada are committed to providing life insurers an extensive range of innovative services and dedicated to ensuring applicants have a positive experience.

“Serving our clients’ needs and helping them protect more families with life insurance is a common goal all of our dedicated employees work very hard towards.” said Dorothy Fitzgerald, HR Manager

Following the 2017 acquisition of Watermark Insurance Services Inc. and BW Underwriting Services Inc., this new office unites more than 60 Canadian team members.

For a complete listing of all our locations in Canada, please visit examone.ca/locations/.

See more photos of open house on Facebook.

 

3 things I’ve learned from clients about the life insurance industry

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Each summer, Quest Diagnostics and ExamOne have a designated day to recognize employees celebrating milestone service anniversaries. At ExamOne, we have 125 employees who have been with us for 20 or more years, and 13 of those are celebrating milestones this year—20, 25, 30 or 35 years. These individuals have not only shown long-term dedication, […]

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Keeping our finger on the pulse of the life insurance industry

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2017 Applicant Survey Results: Making life insurance exams easier for applicants

April 17, 2018 #Committed2 You

  At ExamOne we are constantly looking for ways to improve the quality of our services and give your applicants a happier exam experience. One invaluable way for us to identify customer expectations, measure satisfaction levels, and uncover specific areas for improvement to the life insurance exam experience is through survey responses received from your […]

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Believing in our commitment

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Let us be your extended new business team

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Our Brokerage Sales team is committed to growing your business and the applicant’s experience. We look forward to working with you and your organization this year. Feel free to contact our dedicated team for more information.   Melanie Carter | Vice President, Sales Melanie has been an active professional in the insurance industry, servicing the paramedical needs for […]

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How we can help: Committed to professional service

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How we can help – our commitment to professional service When you order exams for your insurance applicants, you deserve to feel confident about the whole process. Easy scheduling, informative updates, and a professional exam experience for your clients are of the utmost importance. At ExamOne Superior Solutions, our team of customer service professionals stands […]

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Committed to client success: 2016 District Sales Manager and Sales Representative of the year

October 24, 2017 #Committed2 You

At ExamOne, our employees are committed to being a premier service provider to life insurers, while creating a positive experience for those taking the important step of protecting their families with life insurance.  Each year, we recognize the hardworking employees who have been leaders in demonstrating this commitment. Julie Lewis | 2016 District Sales Manager […]

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