#Committed2 You

Thankful for collaboration within the life insurance industry

by Kem Snavely Frost on September 23, 2020

During Life Insurance Awareness month, it’s an appropriate time to reflect on the impressive collaboration within our industry. Many advancements have come from group efforts involving client partners, vendors, and professional peers – ultimately benefiting more people and organizations.

ExamOne’s John Reynolds, Senior Vice President, Strategy & Business Development, has been active in the life insurance industry associations for more than 20 years. He knows the dedication it takes, above and beyond your 9-to-5 job, to give of your time and knowledge to help the greater goal of continually enhancing our industry.

“There is so much experience and expertise in our industry. I am thankful that this collective group collaborates amongst peers and partners, across organizations. We recognize that by working together, we will help keep the life insurance industry moving forward with innovation and technology. Thank you to everyone who lends their time and talents to our industry organizations and committees. Together, we are making changes.” – John Reynolds

Even during these “new times” of Zoom meetings and virtual conferences,  ExamOne employees are still actively working with industry peers by being involved in organizations – such as NAILBA, AHOU, LIDMA, and NAIFA. Whether it’s developing educational programs, serving on boards and committees, or presenting on webinars, our people continually strive to contribute to these associations, and our industry, with their knowledge and expertise.

Although we haven’t seen our peers or clients in person lately, our teams have also done a tremendous job helping to navigate these changing times by publishing articles and white papers and quickly addressing industry and customers’ changing needs.

ExamOne is committed to continued collaboration to help find solutions to the recent changes and challenges together.

Building solutions across borders

by Kem Snavely Frost on August 6, 2020

ExamOne proudly serves clients across North America, including in Canada. In 2017, the Canadian footprint expanded when ExamOne acquired Watermark Insurance Services, Inc. and BW Underwriting Services, Inc. With the acquisition, we also gained valuable employees including 20-year-veteran Kim Coley out of Pickering, Ontario Canada. The Ambassador award goes to an employee who is instrumental in building solutions across the company and across borders.

Canada Ambassador Award
Kim Coley

What is the most rewarding part of your job or what do you love most about it?
I really enjoy learning new things, whether it’s a new application, strategy, or workflow, and connecting with the people who know the most about that thing. During my different roles with the company, including being a member of the Strategic Initiative team and now in ExamOne Product department, I have the opportunity to put this principle into practice. I like being able to question how something works, and working out the puzzle behind it. 

What’s a tip that has helped you be successful in your role?
When working with different groups across the company, I think it’s valuable to share individuals’ perspectives and viewpoints. When I do this, I’m not only contributing to solutions but showing others that they can speak up too. This creates room for conversation and collaboration to happen. That is what excites me. 

“Kim has brought so much experience, knowledge and passion to the ExamOne team and has done an excellent job with our integration efforts of the Canadian systems. She is dedicated, intelligent, and thorough with an excellent sense of humor which results in great outcomes for the projects she leads, and also elevates our culture.”
Casey Fox, Product Marketing Director

Do you have a favorite quote or saying, and why?
I love the quote “Ask smart people dumb questions”. We all want to present ourselves as knowledgeable and asking questions can make us feel vulnerable. However, it’s important– especially when we think we know the answer– to ask “why” because it will reveal the gaps in understanding as well as make people feel heard.

As a full-time employee, wife and mom, Kim says she doesn’t have a lot of free time.  But when she does get a chance, she enjoys listening to podcasts, doing “artsy” things and spending time with her husband, two sons, and all their animals. We were fortunate to acquire not only a valuable company in Canada but the valuable experience and perspective of employees like Kim.

Recognizing our productive and professional employees

July 27, 2020 #Committed2 You

Call Center employees working from locations in Lee’s Summit, MO; Sedalia, MO; and San Diego, CA, and working at home by the hundreds, are dedicated to effectively and quickly gather information for our clients. These employees play a vital role in helping our clients collect the data they need to make important decisions.  “I am […]

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Significant employee milestones in 2020

June 29, 2020 #Committed2 You

Join us in sharing our appreciation to these employees for reaching significant years-of-service milestones. 15 YEARSAmanda Jarvis Amber Henderson Carl McElvaine Chantal Parent Debra Stach Debra Vonholten Elva Yanez Etoyal Truelove-Hawkins Jamailla Carter James Laughlin Jean Paul Bovee Jody Griffin, Jonna Vollmer Katina Brown Kristin Clark Lizzette Branam Melinda Thomas Melissa Nordmark Merced Ness Meta […]

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Focusing on our people: Employee awards

June 9, 2020 #Committed2 You

We always celebrate our employee award winners internally every year, but we also feel it’s important to give our clients and consumers an opportunity to get to know some of these exceptional employees too. Meet some of the dedicated ExamOne operations and sales staff who were our top performers in 2019. Regional Account Manager of […]

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Helping you protect your employees with temperature check screenings by healthcare professionals

April 15, 2020 #Committed2 You

As you may have seen in the news recently, some of the largest US employers, including Walmart and Amazon, are implementing employee temperature checks as a safety and detection tool to help protect their employees. Government guidance The U.S. Equal Employment Opportunity Commission (EEOC) issued guidance in mid-March, saying it is legal for companies to ask employees […]

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Focusing on our people: Operations and Sales teams awards

March 4, 2020 #Committed2 You

Every year we recognize our employees’ and teams’ accomplishments from the previous year. We appreciate the dedication of these employees who help us provide superior service to our clients and life insurance applicants. Operations Awards Lenexa Biggest Impact Award David Dewhurst & Kim Sohosky Lenexa Case Management Rep of the Year   :Katie Leal Lenexa CSG […]

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Focusing on our accomplishments: ExamOne affiliate awards

February 25, 2020 #Committed2 You

Earlier this year, we had the opportunity to recognize some of our affiliate partners. These are the exam offices that are not corporate-owned sites but work as our representatives in geographical areas where we do not have exam centers for ExamOne. They are not only ambassadors for ExamOne, but they help ensure that our clients […]

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Quest Diagnostics and ExamOne donate $10,000 to a local family shelter

January 30, 2020 #Committed2 You

The new year is a time for goal setting, but it can also be a good time to reflect on the ways our employees make a difference in our communities – last year and in the future. In 2019, our employees supported local and national charities by participating in several awareness walks plus winter supply […]

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Caring for customers is not a challenge

December 30, 2019 #Committed2 You

Since joining ExamOne in 2017, Tim Hershner has quickly made an impact with clients and was named the Producer Sales Representative of the Year in 2018. “I genuinely care about the customers we serve. Our lab results provide individuals who might not regularly see a physician with a free, in-depth view into their current health, […]

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