Time to recognize our life insurance examiners

by Kem Snavely Frost on August 26, 2019

During the last week of August, we recognize our vital employees during Life Insurance Examiner Appreciation Week. Being an examiner and the “face” of ExamOne, they interact daily with individuals taking the time to protect their families with life insurance. Now we are taking the time to show them our gratitude for being our frontline ambassadors.

“Ms. Tonya Comfort was outgoing and kind, cheerful and personable, everything an examiner should be. She made me very comfortable and ensured I understood the process and the information given to me. I appreciate this service greatly. Thank you!” – Life insurance applicant survey

Meet your ExamOne examiners

On social media and online this week, you can get a glimpse into the lives of our examiners. We’ve compiled fun facts, compliments and professional achievements of our dedicated employees. Please take the time to join us in showing our appreciation for their efforts by liking, commenting, and sharing your own stories of their dedication to customer service and by using #ExaminerAppreciation on your posts.

I just wanted to mention that the phlebotomists who handled my appointment, Julia Brown, did an excellent job. She was professional and made me feel relaxed about the whole process. I tend to get queasy over getting blood drawn, but she made the process as quick and painless as possible.”Life insurance applicant survey

Help us grow our team

As you learn more about our examiners and you think it might be a career for you or someone you know, please connect with us. To find out more about being an examiner, visit our career page and follow our examiner-specific Examiner LinkedIn page.

Protecting families with life insurance

It’s no accident that Life Insurance Examiner Appreciation Week leads up to Life Insurance Awareness Month (LIAM) in September. Examiners play such an important role during the application process that it’s the perfect time to recognize their work helping families acquire life insurance. Thank you for joining us in celebrating the more than 2,500 examiners who represent ExamOne and our life insurance clients with pride every day.

Missie Mingus is amazing! Seriously. I love her energy and she made the process easy and painless.” – Life insurance applicant survey

This time of year, we like to acknowledge the importance of our front-line and behind-the-scenes employees. During Life Insurance Examiner Appreciation Week (last week of August) and Life Insurance Awareness Month in September we want to highlight some of our employees who have “saved the day” for applicants and clients. These “Life Insurance Savers” regularly take the extra steps to provide superior customer service.

“Your coworkers, applicants, clients, and I want to express our sincere gratitude for the vital work our examiners do. I am beyond proud of the strong network of dedicated and committed examiners whom I encountered this year. I hope you feel the appreciation this week and all year long from the many lives you touch.” – Stuart Smith, ExamOne President

Michael Willard and Ron Powell in Portland, Oregon

You never know about our Pacific coast weather, but our examiners are prepared. Two winters ago Michael’s vehicle was stuck and he had to hike on foot the last couple of blocks to make the appointment. No weather stops Ron Powell. He is a 73-year-old Vietnam vet who will go anywhere for us at any time. Our Portland office is proud to call these gentleman our examiners. – Judy Bannister, ExamOne Office Manager

“Tamara Clark provided the best and most thorough exam and went above and beyond to explain each and every detail to both myself and my wife. She was so professional and courteous and made the entire exam experience totally painless. Kudos for hiring such a devoted and professional employee!” – Life insurance applicant

Amanda Lamar and Ian Anderson in South Bend, Indiana

Amanda and Ian are our go-to examiners. They always have a quick, “yes,” to say when asked to help. Both are always on the move. When Amanda’s car was in the shop, she rented a car to make sure she didn’t miss any appointments. And Ian jumps in his pickup truck and travels outside his coverage area when he is needed. It’s awesome to have them on our team. – Annette McCreary, ExamOne Office Manager

“Ruby Collins was wonderful and made the entire process absolutely pleasant. She was very professional and personable, and developed wonderful rapport with both myself and my pets. The experience was so great that, as an agent, I only want to have ExamOne complete the paramed exams for my clients. Just a fantastic lady. Five stars!”
– Life insurance applicant and agent

Jennifer Spencer and Kathryn (Kathy) Eliason in Salt Lake City, Utah

These ladies go above and beyond constantly for our applicants. I believe our business has grown because of the relationships they have built. Jennifer treats all applicants with kindness and compassion, and her applicant feedback has always been very positive. Kathy is a retired registered nurse who enjoys the interaction that she gets with our applicants. She uses her years of experience with phlebotomy collections to help with difficult draws when needed.
– Jennifer Bingham, Cheryl Berg, Hazel Andersen, and Stacey Phillips, ExamOne Office Staff

“Katherine Mcbee was very professional and explained everything to me. She is a great representative of your company. I’ve been an agent for 43 years and will highly recommend your company to the agencies I know. Thank you again!”
– Life insurance applicant and agent

Thank you again to these examiners for being “Life Insurance Savers” and going above and beyond for applicants and clients. Because of these vital employees more individuals completed the important step of protecting their families with life insurance.

2017 Applicant Survey Results: Making life insurance exams easier for applicants

April 17, 2018 #Committed2 You

  At ExamOne we are constantly looking for ways to improve the quality of our services and give your applicants a happier exam experience. One invaluable way for us to identify customer expectations, measure satisfaction levels, and uncover specific areas for improvement to the life insurance exam experience is through survey responses received from your […]

Read the full article →

Life insurance examiners – Putting “heart” into their work

August 27, 2017 Examiners

During the last week of August, we recognize our vital employees during Life Insurance Examiner Appreciation Week. Being the “face” of ExamOne, they get to personally interact and provide superior customer service to individuals taking the important step of protecting their family with life insurance. This year we are showing our gratitude in several different […]

Read the full article →

Inaugural Life Insurance Examiner Appreciation Week

August 25, 2016 Examiners

I am proud to announce ExamOne will launch the inaugural Life Insurance Examiner Appreciation Week August 28 – September 3, 2016. An important component of applying for life insurance is the paramedical exam required for many policies performed by our examiners every day. As we strive to make this step in the process of protecting […]

Read the full article →

Committed to excellence every day — our ExamOne examiners

July 19, 2016 Examiners

An important component of applying for life insurance is the paramedical exam required for many policies. ExamOne strives to make this step in the process of protecting one’s family an easy, convenient and pleasant experience. Because of the vital role our examiners play in this journey, we seek team members who provide an excellent experience for […]

Read the full article →

We’re committed to providing an excellent user experience on ExamOne.com

July 7, 2016 #Committed2 You

This month we celebrate an exciting milestone: our 1-millionth online order at the ExamOne.com portal. This impressive number is a testament to the success of the tool we introduced to the industry in 2014. A big thank you to all of our customers and users who helped us reach this landmark. Pete Warchola, Product Manager […]

Read the full article →