New ordering enhancements on ExamOne.com

by Nancy Berry on August 29, 2016

We are committed to providing superior customer service by continuously evaluating our client-facing systems. Our goal is to ensure we are providing you with the best user experience possible.

If you have logged on to ExamOne.com recently, you may have noticed a blue “Add-On-Panels” button. This new feature allows you to add additional laboratory tests to an applicant’s case. You will no longer need to contact our Client Solutions Group to add these additional requirements, saving you more time throughout your day.

Portal lab test add on

To order additional laboratory requirement, follow these simple steps:

  • Log in to ExamOne.com
  • Locate your case
  • Select laboratory order
  • The button must not be grayed out (indicating specimens are no longer available)
  • The button must be blue, indicating tests are still available
  • Select the blue “Add-On Panels” button
  • Select the test(s) you are wanting to add
  • Click the Submit button

Once the order has been submitted, the additional requirements will be added to the case.

If you have any questions, please contact your sales representative. Thank you for your continued partnership.

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