employee awards

Building solutions across borders

by Kem Snavely Frost on August 6, 2020

ExamOne proudly serves clients across North America, including in Canada. In 2017, the Canadian footprint expanded when ExamOne acquired Watermark Insurance Services, Inc. and BW Underwriting Services, Inc. With the acquisition, we also gained valuable employees including 20-year-veteran Kim Coley out of Pickering, Ontario Canada. The Ambassador award goes to an employee who is instrumental in building solutions across the company and across borders.

Canada Ambassador Award
Kim Coley

What is the most rewarding part of your job or what do you love most about it?
I really enjoy learning new things, whether it’s a new application, strategy, or workflow, and connecting with the people who know the most about that thing. During my different roles with the company, including being a member of the Strategic Initiative team and now in ExamOne Product department, I have the opportunity to put this principle into practice. I like being able to question how something works, and working out the puzzle behind it. 

What’s a tip that has helped you be successful in your role?
When working with different groups across the company, I think it’s valuable to share individuals’ perspectives and viewpoints. When I do this, I’m not only contributing to solutions but showing others that they can speak up too. This creates room for conversation and collaboration to happen. That is what excites me. 

“Kim has brought so much experience, knowledge and passion to the ExamOne team and has done an excellent job with our integration efforts of the Canadian systems. She is dedicated, intelligent, and thorough with an excellent sense of humor which results in great outcomes for the projects she leads, and also elevates our culture.”
Casey Fox, Product Marketing Director

Do you have a favorite quote or saying, and why?
I love the quote “Ask smart people dumb questions”. We all want to present ourselves as knowledgeable and asking questions can make us feel vulnerable. However, it’s important– especially when we think we know the answer– to ask “why” because it will reveal the gaps in understanding as well as make people feel heard.

As a full-time employee, wife and mom, Kim says she doesn’t have a lot of free time.  But when she does get a chance, she enjoys listening to podcasts, doing “artsy” things and spending time with her husband, two sons, and all their animals. We were fortunate to acquire not only a valuable company in Canada but the valuable experience and perspective of employees like Kim.

Recognizing our productive and professional employees

by Kem Snavely Frost on July 27, 2020

Call Center employees working from locations in Lee’s Summit, MO; Sedalia, MO; and San Diego, CA, and working at home by the hundreds, are dedicated to effectively and quickly gather information for our clients. These employees play a vital role in helping our clients collect the data they need to make important decisions. 

“I am very proud of the employees behind the voices on the phone and the keystrokes on the computer who represent ExamOne and our clients every day. They are dedicated to being productive and professional to help meet the business needs of all our customers. Thank you for your commitment to providing superior service.”
– Kathy Willms, Director of ExamOne Call Center Operations

We are proud to recognize some of our top performers.

Call Center Support Staff of the Year
Greg Smith

Honorable Mention for Call Center Support Staff of the Year
Roberto Barrero

APS Employee of the Year
Connie Ripperger

Honorable Mention for APS Employee of the Year
Kristen Fairchild

Teleunderwriting Leader of the Year
Luis Acosta Mesa

Honorable Mention for Teleunderwriting Leader of the Year
Spencer Trump

Scheduling Employee of the Year
Alex Chavez

Honorable Mention for Scheduling Employee of the Year
Kathryn Burton

Teleunderwriting Employee of the Year
Janet Flack

Honorable Mention for Teleunderwriting Employee of the Year
Brandi Harper

Focusing on our people: Employee awards

June 9, 2020 #Committed2 You

We always celebrate our employee award winners internally every year, but we also feel it’s important to give our clients and consumers an opportunity to get to know some of these exceptional employees too. Meet some of the dedicated ExamOne operations and sales staff who were our top performers in 2019. Regional Account Manager of […]

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Focusing on our people: Operations and Sales teams awards

March 4, 2020 #Committed2 You

Every year we recognize our employees’ and teams’ accomplishments from the previous year. We appreciate the dedication of these employees who help us provide superior service to our clients and life insurance applicants. Operations Awards Lenexa Biggest Impact Award David Dewhurst & Kim Sohosky Lenexa Case Management Rep of the Year   :Katie Leal Lenexa CSG […]

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Focusing on our accomplishments: ExamOne affiliate awards

February 25, 2020 #Committed2 You

Earlier this year, we had the opportunity to recognize some of our affiliate partners. These are the exam offices that are not corporate-owned sites but work as our representatives in geographical areas where we do not have exam centers for ExamOne. They are not only ambassadors for ExamOne, but they help ensure that our clients […]

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Caring for customers is not a challenge

December 30, 2019 #Committed2 You

Since joining ExamOne in 2017, Tim Hershner has quickly made an impact with clients and was named the Producer Sales Representative of the Year in 2018. “I genuinely care about the customers we serve. Our lab results provide individuals who might not regularly see a physician with a free, in-depth view into their current health, […]

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Focusing on being there for clients is a key to success

November 25, 2019 #Committed2 You

“Focus on what you can control and change.” This is a favorite quote of our Strategic Account Executive of the Year Lauren Sproles. Lauren’s focus on her clients and her peers has made her an invaluable member of the ExamOne sales team. Lauren shares other practices that have helped make her successful over her last […]

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Canada life insurance clients have strong support in the field

November 1, 2019 #Committed2 You

ExamOne is proud of our extensive presence in Canada. When we celebrate our teams, we are excited to highlight our dedicated employees who support our Canadian clients. Helping our clients protect more families with life insurance is the goal in all the countries ExamOne serves. Felix Drake Canadian Producer Sales Representative of the Year “Felix […]

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