employee awards

Caring for customers is not a challenge

by Kem Snavely Frost on December 30, 2019

Since joining ExamOne in 2017, Tim Hershner has quickly made an impact with clients and was named the Producer Sales Representative of the Year in 2018. “I genuinely care about the customers we serve. Our lab results provide individuals who might not regularly see a physician with a free, in-depth view into their current health, while also helping them protect their loved ones with life insurance,” said Tim.

Tim Hershner, Producer Sales Representative of the Year

What’s a piece of advice or recommendation would you offer to other employees? I highly recommend sales professionals read The Challenger Sale and The Challenger Customer. I have leveraged the Challenger sales model since day one and haven’t looked back.

Do you have a favorite quote or saying?

Ten things that require zero talent:

  • Being on time
  • Work ethic
  • Effort
  • Energy
  • Body language
  • Passion
  • Doing extra
  • Being prepared
  • Being coachable
  • Attitude

What do you like to do in your free time? I like to spend my free time with my wife, Jillian, our toy golden doodle, Junebug, and the rest of our family. I also enjoy tennis, golf, and spending time on the beach.

“Tim is professional and dedicated. He is always looking for new opportunities to grow our business and is truly passionate about the work that he does. His motivation to stay on top and care for our customers is helping him continue to be successful and an asset to our team.”

–Ashley Humphrey, Sales Manager

Read more stories of success from our other award-winning team members who have been highlighted this year.

Focusing on being there for clients is a key to success

by Kem Snavely Frost on November 25, 2019

“Focus on what you can control and change.” This is a favorite quote of our Strategic Account Executive of the Year Lauren Sproles. Lauren’s focus on her clients and her peers has made her an invaluable member of the ExamOne sales team. Lauren shares other practices that have helped make her successful over her last 10 years at ExamOne.

Lauren B. Sproles
Strategic Account Executive of the Year

What is the most rewarding part of your job or what do you love most about it?

The best part of my job is working with each of my customers to develop solutions for their unique needs. Whether it’s designing a new workflow, solving a service issue or discovering new ideas for their business, being able to help our customers in any way that I can is what drives me. I also love the people I work with, both internally and at each carrier company.

What’s a unique strategy that helps you serve our customers better?

Responsiveness to a customer goes a long way.  Frequent interactions, whether it’s face-to-face or phone/email, being present in the day-to-day requests from our customers and being an advocate for our customers is also very important and has helped me, I believe, win business and better serve our customers.

“Lauren’s clients love her, and there are plenty of reasons why. One important reason is they know she will go above and beyond to help create and facilitate solutions that best meet their unique needs. She also genuinely cares about them and the people she works with. You always know Lauren is giving you her best, professionally and personally, every day.” – Phil Williamson, Vice President, National Sales

When Lauren isn’t out working with our clients, she enjoys spending time with her two young daughters, and husband, perfecting her yoga poses, sprucing up her home, and walking her dog Cooper. Watch a video of when Vice President of Sales Joey Grant announced Lauren as a repeat winner of the Strategic Account Representative of the Year earlier this year. Meet some of our other employee award winners.

Canada life insurance clients have strong support in the field

November 1, 2019 #Committed2 You

ExamOne is proud of our extensive presence in Canada. When we celebrate our teams, we are excited to highlight our dedicated employees who support our Canadian clients. Helping our clients protect more families with life insurance is the goal in all the countries ExamOne serves. Felix Drake Canadian Producer Sales Representative of the Year “Felix […]

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