Troy L. Hartman
Troy currently serves as President of ExamOne. He joined ExamOne as Vice President, Paramedical Operations in October 1999, where revenues grew from $6M annually to more than $125M annually. Prior to joining ExamOne, Troy served in leadership roles with multiple insurance industry service providers including IMR (Insurance Medical Reporter), PMI (Physical Measurements Inc.) and PSA (Paramedical Services of America). Troy earned his Bachelor of Arts degree in Mass Communication from Baker University in Baldwin, KS and his Master’s degree in Speech Communication from Central Missouri State University. When he is not working, he enjoys skiing and fly-fishing with his wife and twin sons.
Jim Palmier, MD, MPH, MBA, CEBS
ExamOne Vice President and Medical Director
Dr. Jim Palmier’s career path has taken him from being a practicing clinician to a managing physician, and ultimately to a senior executive in the corporate healthcare space. As Medical Director for ExamOne, Dr. Palmier oversees medical affairs, laboratory testing, research and development, and paramedical services. Dr. Palmier obtained a Master’s degree in Business Administration from the Wharton School of the University of Pennsylvania and a Master of Public Health (MPH) at the Johns Hopkins University School of Hygiene and Public Health, and earned his Doctor of Medicine from the State University of New York – Upstate Medical Center. He is residency-trained and board-certified by the American Boards of Emergency and Preventive Medicine.
Betsy Sears, MSM, MT(ASCP)
ExamOne Executive Vice President, Sales Support & Client Solutions
Betsy has almost 30 years of experience in the insurance laboratory environment. She works closely with ExamOne’s laboratory operations, research and development, and medical and sales staff on client end-to-end strategic solutions, and supports insurance customers through a variety of presentations on laboratory, medical and risk assessment topics. Prior to joining ExamOne, Betsy served as Vice President and Laboratory Director of Osborn Laboratories for 14 years. She also has over 11 years of experience in clinical and hospital laboratory settings in New York City and Chicago, specializing in microbiology. Betsy earned her B.S. degree in Medical Technology from the University of Missouri – Kansas City and her Master’s degree in Business Management from Baker University. Betsy has 2 sons, 2 dogs and 1 husband, not necessarily listed in order of importance. When she is not working, Betsy enjoys cooking, golf and traveling to see her sons perform.
ExamOne Vice President National Sales
John is currently responsible for Sales and Sales Management for all ExamOne services products within the company’s Insurance Services Division for the United States and Canada. Prior to John’s national sales responsibilities, he was also responsible for the strategic planning, innovation and management for ExamOne’s product portfolio. He has more than 25 years of experience in the insurance industry, primarily in sales management, product development and field operations.
Prior to joining ExamOne, John was responsible for sales and management of iPipeline’s insurance software SaaS products. He received his Business degree from West Chester University of Pennsylvania and resides in Wilmington, DE.
ExamOne Strategic Marketing Director
Casey is the Strategic Marketing Director for ExamOne. She joined the company in 1997 and is responsible for the branding, positioning and communication of ExamOne’s products and services. She earned her Bachelor of Arts degree in Business Administration from Baker University in Baldwin, KS. In addition to her career, she enjoys reading and spending time with her husband and daughters.
Kem Snavely Frost
ExamOne Creative Director
Kem has worked at ExamOne since 2000, and leads the tactical marketing and creative teams for ExamOne. Her team creates, distributes and measures all the marketing, social and web efforts for the multiple insurance industry channels ExamOne serves. Prior to ExamOne, Kem was an Art Director at a Kansas City direct marketing agency and an editor of the country’s largest employee news magazine. Kem received her Bachelor of Arts degree in Journalism and Art from the University of Arkansas and a Master’s degree in Integrated Marketing Communication from the University of Kansas. Outside of work, she enjoys working with several local nonprofits, serving on her alumni committees, going on adventures near and far with her husband, and spoiling her pets.
ExamOne Director of Analytics
Brian is ExamOne’s Director of Analytics and a scientist in our Research and Development department. He has participated in the development of multiple risk assessment and drugs of abuse assays for serum, urine, and oral fluid. Since 2009, his primary responsibilities have been in data analysis, including reflex criteria definition and mortality modeling. Brian received his Bachelor of Science degree in Biology and his MBA in Strategic Management from the University of Kansas.
ExamOne Quality Manager
Jeremy is responsible for the oversight of quality assurance for ExamOne. He works closely with ExamOne’s field operations and sales staff to ensure consistent quality service for our clients. He also manages ExamOne’s quality programs such as the applicant survey and examiner training. Jeremy received a Bachelor of Science degree in Mass Communication and a Master’s degree in Business Administration from Baker University.
ExamOne Marketing Manager
Katie joined the ExamOne family in 2015. Katie manages all marketing tactics for our Producer, BGA/IMO, Direct Markets, and Distribution channels within the life insurance lines of business. Prior to joining ExamOne, Katie was the Marketing Manager at Superior Mobile Medics. Katie graduated from Villanova University with a Bachelor of Science in Business Administration. Katie grew up in Peachtree City, GA and now lives in San Diego, CA. In her free time, she enjoys time with her husband, cooking, DYI projects for her home, and traveling.
ExamOne Marketing Specialist
Lindsey began her career with ExamOne in 2008 as an intern. Upon graduating college, she accepted a role at our call center as an Account Manager for the Teleunderwriting department and in 2012 she joined the Marketing team. Currently, she manages all marketing tactics for our Home Office, Medical Directors, Actuaries, and Reinsurers. Lindsey graduated with a Bachelor’s Degree in Marketing from the University of Central Missouri. In her free time, she enjoys spending time with her son and husband, going to sporting events, traveling, and decorating her home.
Jessica Wahaus Wiley
ExamOne Marketing Specialist
Jessica is a marketing specialist responsible for developing marketing materials for ExamOne’s life insurance and health insurance business lines. She also contributes to social marketing efforts and implementing digital media campaigns. Jessica earned her Bachelor of Science in Journalism at the University of Kansas, and, in her free time, enjoys rooting for the Jayhawks and the Royals, traveling and spending time with family.