Category: Ask The Experts

Frequently asked questions answered by our medical and life insurance industry experts.

Ask The Experts

More than a call center

November 3, 2022 By

By providing applicants with more options, we have increased personal history collection completion rates by 40%. Find out more about our call center and health history collection solutions.

Ask The Experts

Ask the Expert: Find out how ScheduleNow makes booking exam appointments easier

June 24, 2022 By

Say goodbye to phone tag. ScheduleNow makes booking appointments easier for life insurance agents and applicants. It allows users to make an exam appointment at an ExamOne office, Quest Diagnostic exam center, or with a mobile examiner online.

Ask The Experts

Ask the Expert: Applicant texting program answers

May 19, 2022 By

To better reach consumers and improve turnaround times, text messages are delivered at key moments during the life insurance application journey. Our Product and Marketing team compiled some frequently asked questions from clients about the texting program.

Ask The Experts

Ask the Expert: Text messaging places laboratory report in consumers’ hands

April 20, 2021 By

Life insurance applicants can receive a text message when their laboratory results are ready.

Ask The Experts

Ask the Expert: Discover more about historical laboratory data for life insurance underwriting

July 29, 2019 By

Historical laboratory data can be useful for life insurers in the underwriting process. Discover some of the top diagnoses codes and doctor specialties.

Ask The Experts

Ask the Expert: Getting the most out of your prescription history report

June 27, 2019 By

A prescription history report provides underwriters immense detail regarding prescription use. Learn how to get the most out of your reports.

Ask The Experts

Ask the Expert: Covering your applicants across the globe

December 7, 2018 By

Ask The Experts

Ask the Expert: Drug trends in America

October 3, 2018 By

As the opioid epidemic continues to spread throughout the country, we will examine the drug trends in a workforce population and life insurance population.

Ask The Experts

Ask the Expert: What else can I expect on the enhanced pre-populated lab slip?

September 26, 2018 By

Our Product Manager, Jason Day answers commonly asked questions regarding the enhanced pre-populated lab slip designed to improve paperwork quality.

Ask The Experts

Helping life insurance brokers be their best: 1-Minute Broker Tips

April 25, 2018 By