Category: Ask The Experts
Frequently asked questions answered by our medical and life insurance industry experts.
More than a call center
By providing applicants with more options, we have increased personal history collection completion rates by 40%. Find out more about our call center and health history collection solutions.
Ask the Expert: Find out how ScheduleNow makes booking exam appointments easier
Say goodbye to phone tag. ScheduleNow makes booking appointments easier for life insurance agents and applicants. It allows users to make an exam appointment at an ExamOne office, Quest Diagnostic exam center, or with a mobile examiner online.
Ask the Expert: Applicant texting program answers
To better reach consumers and improve turnaround times, text messages are delivered at key moments during the life insurance application journey. Our Product and Marketing team compiled some frequently asked questions from clients about the texting program.
Ask the Expert: Text messaging places laboratory report in consumers’ hands
Life insurance applicants can receive a text message when their laboratory results are ready.
Ask the Expert: Discover more about historical laboratory data for life insurance underwriting
Historical laboratory data can be useful for life insurers in the underwriting process. Discover some of the top diagnoses codes and doctor specialties.
Ask the Expert: Getting the most out of your prescription history report
A prescription history report provides underwriters immense detail regarding prescription use. Learn how to get the most out of your reports.
Ask the Expert: Drug trends in America
As the opioid epidemic continues to spread throughout the country, we will examine the drug trends in a workforce population and life insurance population.
Ask the Expert: What else can I expect on the enhanced pre-populated lab slip?
Our Product Manager, Jason Day answers commonly asked questions regarding the enhanced pre-populated lab slip designed to improve paperwork quality.
