Life insurance laboratory collaboration study: $4 billion tobacco misrepresentation cost to the life insurance industry that is getting worse with time
American Para Professional Systems, Clinical Reference Labs, ExamOne, and IMS Paramed have joined forces to create a robust deidentified dataset of life insurance applicants spanning the years 2015-2022. This report finds that there is a concerning industry trend of tobacco misrepresentation in the life insurance industry
Convenience, friendly service, and speed help drive consumer satisfaction
At ExamOne we monitor customer experience drivers with our life insurance applicant satisfaction survey. Analyzing and sharing these results allow us to improve our processes and be more transparent with our clients about our performance.
High cholesterol and COVID-19 are biggest drivers of physician visits for male life insurance applicants
With ExamOne's unique laboratory testing results database, insurers can take a deeper look at the conditions that are most commonly diagnosed in male life insurance applicants.
Ask the Expert: Applicant texting program answers
To better reach consumers and improve turnaround times, text messages are delivered at key moments during the life insurance application journey. Our Product and Marketing team compiled some frequently asked questions from clients about the texting program.
Increases in hepatitis C (HCV) warrant revisiting screenings for life insurance applicants
Hepatitis Awareness Month in May brings important attention to the gaps in care, helps more people become aware of their risk and screening options, and is an appropriate time for insurers to evaluate their HCV life insurance testing requirements.
Lessons from the front line
ExamOne mobile phlebotomists provide personal service while playing an integral role in delivering real-time health insights.
Debunking the myths: the facts about cotinine
ExamOne's cotinine testing data shows that smoking non-disclosure rates for life insurance applicants are up from 27% in 2010 to 43% in 2021. Laboratory testing is the only way to discover who has “smoker’s amnesia.”
Latest posts
Life insurance laboratory collaboration study: $4 billion tobacco misrepresentation cost to the life insurance industry that is getting worse with time
American Para Professional Systems, Clinical Reference Labs, ExamOne, and IMS Paramed have joined forces to create a robust deidentified dataset of life insurance applicants spanning the years 2015-2022. This report finds that there is a concerning industry trend of tobacco misrepresentation in the life insurance industry
Making a positive impact where we work and live
Quest's 2021 Corporate Responsibility Report provides information regarding the company's approach to environmental, social, and governance (ESG) issues and features the initiatives, research, metrics, and innovative collaborations launched in 2021 while working around the clock for a second year to meet COVID-19 demand
Convenience, friendly service, and speed help drive consumer satisfaction
At ExamOne we monitor customer experience drivers with our life insurance applicant satisfaction survey. Analyzing and sharing these results allow us to improve our processes and be more transparent with our clients about our performance.
High cholesterol and COVID-19 are biggest drivers of physician visits for male life insurance applicants
With ExamOne's unique laboratory testing results database, insurers can take a deeper look at the conditions that are most commonly diagnosed in male life insurance applicants.
Ask the Expert: Find out how ScheduleNow makes booking exam appointments easier
Say goodbye to phone tag. ScheduleNow makes booking appointments easier for life insurance agents and applicants. It allows users to make an exam appointment at an ExamOne office, Quest Diagnostic exam center, or with a mobile examiner online.
Celebrating long-term colleagues
During June, we honor thousands of colleagues observing a Quest milestone service anniversary. Their efforts and commitment over the years are central to our ability to empower better health and create an inspiring workplace.
