Celebrating new ExamOne Canadian Head Office

by Kem Snavely Frost on July 12, 2018

This week our Canadian teams in Ontario celebrated coming together to form a new Head Office, located in Pickering. An open house celebration was hosted at the new location for all employees. Senior Director Canadian Operations Len Butticci welcomed everyone to the new Head Office. He took time to recognize and appreciate our committed employees,“Thank you for your dedication to our clients, our industry, and for the tremendous work you do to help continue our growth in Canada.”

The new Head Office team and all of our employees across Canada are committed to providing life insurers an extensive range of innovative services and dedicated to ensuring applicants have a positive experience.

“Serving our clients’ needs and helping them protect more families with life insurance is a common goal all of our dedicated employees work very hard towards.” said Dorothy Fitzgerald, HR Manager

Following the 2017 acquisition of Watermark Insurance Services Inc. and BW Underwriting Services Inc., this new office unites more than 60 Canadian team members.

For a complete listing of all our locations in Canada, please visit examone.ca/locations/.

See more photos of open house on Facebook.

 

2018 Quest Diagnostics Drug Testing Index™

The 2018 Quest Diagnostics Drug Testing Index™ (DTI) has been released and workforce drug positivity remained at the highest rate we’ve seen in a decade. The positivity rate held steady at 4.2 percent which was the same in 2016. One of the biggest shifts in drug positivity was seen in the cocaine and amphetamine classes. Positivity rates for each of these drugs skyrocketed in some areas of the country. The overall positivity for cocaine increased seven percent from 2016. As these positivity rates rise, what is the prevalence of life insurance drug abuse positivity rates?

An increase in drug positivity also prevalent in life insurance population

Our data analytic experts have done their own analysis on life insurance drug abuse positivity and they aren’t far off from the workforce positivity rates. Cocaine, which had a 0.30 positivity rate among the American workforce in 2017, had a 0.18 positivity rate within the life insurance population. Further, amphetamines which had a 1.10 positivity rate in the workforce similarly showed a 1.02 positivity rate in the life insurance subset.

Additionally, as we see marijuana being legalized in more and more states, positivity rates are rising. Marijuana positivity for the workforce was 2.10, but in life insurance it nearly doubled to 4.10.

life insurance drug abuse positivity

Understanding the prevalence of drug positivity among the American workforce should be an eye opener for insurers. This epidemic is affecting people of all walks of life, including those who work, who have families and who apply for life insurance. Take a look at this interactive map to see where some of the highest overall drug positivity is, as well as by individual drug class.

Misuse of these drugs can cause premature death and can cost insurance companies a significant amount of money, if it goes undetected during the underwriting process. If you would like to learn more about adding a drug panel to your laboratory requirements, please contact your Strategic Account Executive, or call us at 913.859.6992.

3 things I’ve learned about the life insurance industry since joining ExamOne

June 19, 2018 Uncategorized

I was the proverbial “new kid on the block” when I joined the ExamOne team back in October. In my first 60 days I spent much of my time on the road, visiting with clients and understanding their needs. I was impressed by their openness, transparency and willingness to provide insight about the current state […]

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Celebrating our long-term employees’ commitment to ExamOne

June 12, 2018 #Committed2 You

Each summer, Quest Diagnostics and ExamOne have a designated day to recognize colleagues celebrating milestone service anniversaries. At ExamOne, we have 125 employees who have been with us for 20 or more years, and 13 of those are celebrating milestones this year—20, 25, 30 or 35 years. These individuals have not only shown long-term dedication, […]

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Insights that help insurers improve precision underwriting in the life insurance market

May 31, 2018 Carriers

At the recent Association of Home Office Underwriters (AHOU) meeting, Executive Vice President, Betsy Sears, shared insight that our data analytics team has collected and analyzed comparing self-disclosure to positive confirmations of various laboratory tests. Our insurance clients tell us consistently that fraud is a top concern – whether intentional or unintentional applicant nondisclosure, it […]

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Deaths of Despair: As premature deaths rise, insurers may want to evaluate their pricing strategy

May 15, 2018 Carriers

“Deaths of Despair,” an article recently appearing in the Wall Street Journal (WSJ), should have red flags flying throughout the underwriting community. As reported in the Journal, among individuals 20-55 years of age “substance abuse, suicides, and diabetes drove a rise in premature deaths in nearly half of the U.S.” The WSJ data, originally published […]

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Keeping our finger on the pulse of the life insurance industry

May 8, 2018 #Committed2 You

Have you ever stopped to consider all the different stages in the cycle of a life insurance application and how they affect each other? Think about it. Before a policy is approved, a typical application will need to be handled by a broker, an exam vendor and an underwriter… at the very least. With so […]

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Helping life insurance brokers be their best: 1-Minute Broker Tips

April 25, 2018 Ask The Experts

Last year, we kicked off our “How we can help” campaign, highlighting the personalized solutions we offer our brokerage and distribution clients. This year, we want to dive even deeper into our Superior Solutions model by providing handy tips and information for case managers. This new series, “1-Minute Broker Tips”, offers quick tidbits of advice […]

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2017 Applicant Survey Results: Making life insurance exams easier for applicants

April 17, 2018 #Committed2 You

  At ExamOne we are constantly looking for ways to improve the quality of our services and give your applicants a happier exam experience. One invaluable way for us to identify customer expectations, measure satisfaction levels, and uncover specific areas for improvement to the life insurance exam experience is through survey responses received from your […]

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Introducing a new resource for life insurance brokers and direct marketers

March 27, 2018 Brokers

In our industry, we all share a common goal of protecting families. And the more closely we work with applicants, the more personal that goal becomes. If you’re a broker or direct marketer, you know this all too well. After all, applicants put their trust in you to guide them through one of the most […]

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