Employee recognition reception

Last week, we honored thousands of colleagues during our annual Recognition Day by recognizing employees’ milestone service anniversaries. The efforts and commitment of our long-time employees help us continue to create inspiring workplaces for all of our employees.

This year, we recognized more than 5,700 team members who are reaching a Quest milestone anniversary—five years or more, in increments of five years. ExamOne employees made up 131 of those employees.

Celebrations were held across the company and the country, including a reception at the Lenexa laboratory for the 15-, 20- and 25-year milestone employees. ExamOne President Stuart Smith congratulated the honorees, saying, “I truly appreciate your dedication to ExamOne. Your years of service have certainly contributed to our success – in the past, present, and the future.”

Join us in sharing our appreciation to these employees for reaching significant milestones.


15 YEARS OF SERVICE

May Lau
Chantal Galarneau
Carmelle Cormier
Daniel Malats
Tina Sims
Jennifer Wilson
Kristen Meythaler
Debra Skalisky
Diana Rabagh
Patricia Pines
Elizabeth Johnson
Mychele Showalter-Cole
Jane Yianakopolos
Crystal Campbell
Jeanna Tuite
Margie Paymon
Robert Johnson
Christen Belcher
Michelle Shaffer
Vicki Rodriguez
Tonya Brocket
Nilda Carrillo
Grant  Mott
Marnie Vieselmeyer
Tracy Ingwerson
Wendy Macrorie
Paul Walker
James Van Ekeren
David Dewhurst
Jason Day
Regina James

20 YEARS OF SERVICE

Kelly Berry
Donna Weiland
Monica Learned
Cory Stout
Esther Kwon
Quinetta Coleman
Gwendolyn Rowe
Peter Warchola
Mahnoor Shabbir
Kendell Shull
Vera Ann Dowdle
Emilia Fiedler
Mary Canada
Michelle Castaneda
Leon Huynh
Janice Jones
Rika Byrne

25 YEARS OF SERVICE

Sheila Barkun
Bob Morris
John Clark
Kaye Smith

Thank you to these individuals who have not only shown long-term dedication but have also helped shape the company we are today. They have all contributed to our company’s proud history. Read more about some of our other ExamOne committed employees.

Employees are crucial to ExamOne’s success

by Andrew Patch on June 6, 2019

At ExamOne we’re committed to helping protect loved ones with life insurance. Our employees are a crucial element in our success. Each year, we recognize the efforts of the hardworking employees who are proven leaders in demonstrating our commitment to the life insurance industry.

We recently connected with each winner to learn more about them and what it takes to become successful members of the ExamOne team.

Shelby Hildebrand
Award: Regional Account Manager of the Year

Time with ExamOne: 15 years

What’s the most rewarding part of your job or what do you love most about it?

Meaningful connection with customers and team members is the most rewarding part of my job. Understanding their needs and executing to expediently provide more than expected. Representing ExamOne as a customer-focused and “customer first” organization. Being a person our customers and team know they can count on!

What’s one unique strategy that helped you win business or serve our customers in 2018?
Communication is everything! Expedient, reliable, and consistent communication. Our customers deserve to feel confident that when they’ve brought something forth, I’m seeing it through to the fullest and with the highest priority.

In addition, I observe trends and serve as the voice of the customer internally: advocating needs, escalating issues, providing input into the development of new features, providing solutions to customer partnership development, retention and expansion to increase profitability and growth for both our customers and ExamOne.


Favorite quote or saying?

Go out on a limb, that’s where the fruit is. –Advice from a tree

In every situation, in every interaction, in every day – be a noticer of the good.


What do you like to do in your free time?
Spend time with my family; husband Bryan and three kids, ages 10, 8, and 4. We live on a lake which makes for lots of fun swimming, fishing and playing. We enjoy camping and trips to the desert for off-roading adventures!

What leadership thinks: “Shelby is an excellent communicator with ExamOne customers. She is detailed, highly organized, and fun to work with. We have several customers who come back to us and say how much they enjoy working with Shelby. That’s exactly what we need from the Account Manager position.” – Joey Grant, Senior Vice President of Commercial Sales

Drug testing positivity is a negative factor for employers and insurers

May 30, 2019 Carriers

Workforce drug testing positivity climbed to its highest rate since 2004, according to the latest report of the Quest Diagnostics Drug Testing Index™ (DTI) released this spring. According to the report, 2018 positivity rates in the combined U.S. workforce increased to 4.4% in urine tests, an increase of nearly 5%. Overall positivity is now 25% […]

Read the full article →

Incorporating blood tests into older-age underwriting facilitates faster policy issue and decreased costs

May 29, 2019 Carriers

According to a 2015 U.S. Census Bureau report, baby boomers are now trailing the millennial generation as the second largest generation today with an estimated 75.4 million individuals. Although the millennials outnumber this aging segment, it is in the 60+ age group where life insurance application activity is rising. Each month, underwriting specialists at the […]

Read the full article →

Spend more time with applicants when you order online

May 21, 2019 Brokers

The ExamOne ordering site allows you to manage all your needs in one place, whether you’re looking to create a case, place an order, or anything in between. It allows you to view the status for individual orders so you’re able to keep track of each moving piece required for completion. The ExamOne portal* is […]

Read the full article →

Five common diagnoses found in female life insurance applicants’ historical laboratory results

May 13, 2019 Carriers

Using laboratory testing history databases to evaluate applicant risk can provide underwriters a more complete picture of applicant health. Laboratory history data provides quick access to physician-ordered laboratory testing results, it verifies applicant self-reported medical disclosure, and it can reduce costs as a possible alternative to an Attending Physician Statement order. Recently, we presented some […]

Read the full article →

Millennials, misconceptions and modern technology

May 9, 2019 Carriers

Our Director of Development Engineering, Eric Saul, recently had the opportunity to speak at the 2019 Association of Home Office Underwriters Conference (AHOU) in New Orleans. As a technology professional for more than 20 years, he has seen how consumer behaviors drive innovation and improvements in technology. Now, with more millennials than baby boomers as […]

Read the full article →

3 top life insurance videos: Showing you how to enhance the examination experience

April 30, 2019 Applicants

Savvy consumers research big purchases, like life insurance, online. With YouTube considered the 2nd most-used search engine, many are finding this information in video format. In addition to research, studies show that 90% of customers said videos helped them make buying decisions. Increased traffic and views of ExamOne’s video content on the ExamOne YouTube page […]

Read the full article →

Modernizing the life insurance applicant experience through digital engagement

April 25, 2019 Applicants

What goes into a modern customer experience? It’s all about engaging customers in new and innovative ways. In the life insurance industry, customer experience impacts policy completion rates. Recognizing this drives our efforts and ensures that we are meeting the needs of the modern customer. Solutions that provide real-time context, convenience and visual information are […]

Read the full article →

The slowly-resolving ambiguities of marijuana-linked mortality risk

April 18, 2019 Carriers

As of April 2019, recreational marijuana is legal in 10 U.S. states and medical marijuana in an additional 23. Despite the substantial departure from long-standing drug policy which this represents, until quite recently there have been relatively few direct studies on the mortality implications of marijuana use in the general population. While the scientific consensus […]

Read the full article →