Our Employees Are Commitment Champions

by ExamOne on July 30, 2015

Committed2 YouAs you’ve seen in our advertising and on social media, we launched a “Committed” campaign this year. We wanted a theme to encompass three promises: our promise to be a leader in the life insurance industry; to help families protect their loved ones; and to be the best employer to our employees.

We extended this theme more internally by designating July 14 as “Commitment Day” to appreciate our employees who champion this cause. We asked them to express their commitments by writing them on a wall, taking fun captioned pictures and by posting what they are #Committed2 on Twitter.

“I was proud to see all our employees’ pledges to our industry, clients and applicants,” said ExamOne President Troy Hartman. “We want to celebrate these commitments and let employees know their dedication and hard work does not go unnoticed.”

Employees also heard updates from the ExamOne leadership team and had the opportunity to ask questions. Field employees were encouraged to participate in Commitment Day by sharing their commitments and office pictures on social media. The goal of day was not only to be a fun thank you to employees, but also to recognize the important role they play in both our company and your company’s success. The event also helped strengthen our common commitment of helping 95 million Americans without life insurance protect their families.

The festivities might have only lasted one day, but our employees are committed to you — our clients — and applicants every day.

See more from Commitment Day on Facebook!

Ask The Experts: Fasting and Specimen Transport

by Betsy Sears on July 27, 2015

If an applicant does not fast before an exam, how will this impact their laboratory results?

The only two results that will be impacted are triglycerides and glucose. Within three hours glucose should be normal; within eight hours triglycerides should be normal.

What is the effect of a delayed specimen transport (from the time the blood is drawn to the time it arrives in the laboratory)?

As long as the specimen has been centrifuged in a timely fashion and the serum separated from the blood cells, the transport time is not critical. Assuming no bacterial contamination or red cells are present, the serum specimen is quite stable for at least a week.

The time from blood draw to centrifugation is much more critical. Delayed centrifugation can cause low glucose values and mildly elevated creatinines. Exposure to heat prior to specimen centrifugation has the greatest effect on specimen quality. We recommend that centrifugation occur within a few hours for optimum serum quality and that specimen are kept cool during transportation.

New Online Ordering Site Saves You Time

July 20, 2015 Producers

The ExamOne ordering site has been updated from a portal designed for limited use to a more robust online ordering system. The previous portal interface was phased out last week and everyone has transitioned to Portal.ExamOne.com to order their paramedical, APS and Interview/Inspection orders. Since the roll out of original site in early 2014, more […]

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Series: Committed to Quality – Laboratory Accuracy

July 15, 2015 #Committed2 You

ExamOne’s laboratories test more than 15,000 life insurance specimens every day, and, as a result, manage requirements for more than $844 billion in life insurance every year. We take that responsibility seriously and relentlessly use Six Sigma practices to ensure we are providing virtual perfection in our laboratory. We know that errors and inaccurate results […]

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Series: Committed to Quality

July 10, 2015 #Committed2 You

At ExamOne, quality is more than a goal – it’s a commitment. Our quality initiatives can be seen in every piece of our business and we take pride in our data integrity. Your applicants deserve the best service and you deserve the best data, and both are achieved through consistently high quality. As we work […]

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In 2015, I’m Committed To: Laboratory Excellence

July 6, 2015 #Committed2 You

Dawn Forst serves as the Director of Laboratory Operations for ExamOne and oversees laboratory operations for the Midwest region. Dawn and her team play a vital role in the critical testing ExamOne performs to help applicants obtain the protection of life insurance. “Each day, our laboratory processes thousands of specimen samples and we perform thousands […]

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Prescription History Profiling Tool Translates Rx Claims Information

June 23, 2015 Carriers

As an underwriter, wouldn’t it be great if you could gather greater insights into your applicants’ prescription history? What if there was a tool that helped facilitate precision underwriting? In fall of 2014, ExamOne acquired MedPoint from OptumInsight. As part of ExamOne and Quest Diagnostics, our prescription database increased, providing you with a more in-depth […]

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June is Men’s Health Month

June 15, 2015 Carriers

This June, ExamOne is committed to raising awareness about men’s health. Many serious health conditions can be prevented or detected early with regular checkups. Below are some of the regular screenings recommended for men1: High blood cholesterol – Regular testing is recommended for men over 35. High blood cholesterol increases chances for heart disease, stroke […]

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Do You Want to Improve Your Completion Rate?

May 29, 2015 Producers

The industry average turnaround time is two weeks. Schedule Now averages a turnaround time of one week by using multiple locations, real-time scheduling and more accurate examiner calendars. Applicant convenience is the most important piece of scheduling and we offer multiple location options – home, work, local ExamOne office or one of our Quest Diagnostics […]

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In 2015, I Commit To: Ensuring Client Success and Security

May 22, 2015 #Committed2 You

ExamOne is committed to our clients and their business, and we are constantly working to ensure their success. Rick Kingcade, Vice President, Business Development and Strategic Services, and his teams take that commitment to heart. “I’m committed to ensuring ExamOne leads the industry with resources and solutions that provide the highest level of security and protection […]

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