Brokers

Meet our IT leader, Eric Saul
Executive Director, Software Engineering and Design

Eric leads a team of technology professionals responsible for application development and solution delivery in support of ExamOne’s growing business services. He works across the ExamOne divisions as an innovation-focused servant leader, ensuring technology solutions fulfill business requirements and meet customer needs.

Prior to assuming responsibility for the ExamOne technology teams in 2017, Eric led several projects and teams for the Quest Diagnostics wellness division. Under his leadership, the teams delivered a suite of consumer-facing wellness applications, including a responsive portal providing online health risk assessments, screening scheduling, and wellness reports, as well as a tablet application used to streamline the on-site wellness screening events. Eric was also an integral team member in the successful integration of the Summit Health acquisition.

“Eric’s healthcare background with Quest Diagnostics and his experience in designing technology solutions for consumer-facing products are a tremendous asset for ExamOne and our customers,” said Stuart Smith, President, ExamOne. “I am excited for 2019. Eric and his team will be working with our business development and product management teams on some very exciting projects, including scheduling enhancements, health history collection innovations and new data solutions that will help our customers improve the applicant experience and issue policies faster.”

Prior to joining Quest Diagnostics in 2010, Eric held software development and leadership roles for the largest corporate credit union in the United States, delivering technology solutions to provide mission critical payment services for credit unions across the country. Eric graduated from Missouri State University with a Bachelor of Science degree in Computer Information Systems. He resides in Kansas City, Missouri and enjoys spending free time supporting local charities and traveling with his wife.

Are you providing the applicant’s email address when you place the order with ExamOne?

Here are four reasons why the applicant’s email is important:

turnaround time

Improve exam cycle time

When the applicant’s email address is provided on the case, we will email* them an appointment confirmation with important details prior to their exam. If you’re not able to settle on an appointment time when you place the order, we can email* the applicant instructions on how to use ScheduleNow to book their own appointment at a time and place that is convenient for them.

Enhance the exam experience

Applicants will receive an email* with a checklist and links to our applicant-focused website, MyExamOne.com. Here they can find frequently asked questions and helpful information to feel prepared for the exam.

Empower applicants with health insights

A comprehensive wellness report on an interactive online platform engages applicants and encourages them to adopt a healthier lifestyle. Within 7 to 14 days of the completed exam, we’ll notify the applicant by email that their results are ready and provide instructions on how to easily and securely access their laboratory results*.

Give applicants a voice

Feedback from your applicants is a powerful way for us to gauge how we’re performing during the paramedical exam process. Applicants receive an email* reminder to complete a short survey and tell us about their exam experience.

 

We are committed to putting your applicants first and ensuring they have a smooth, positive experience throughout the life insurance application process. Providing the applicant’s email address is a helpful way to enhance the experience and empower better health.

*Subject to the insurance company’s participation in this service

Customer survey: Using your insights to empower our decisions

October 24, 2018 Brokers

Throughout the past year, ExamOne has been changing. We’ve taken steps to ensure we are focused on the right thing—you, our customer. We also established a new mission to empower your decisions with health-based insights, a mission we believe supports both insurers and applicants on the journey to protecting more families with life insurance. In […]

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September celebrates Life Insurance Awareness Month

August 31, 2018 Brokers

As a leading provider of decision support products for life insurers, we are excited to support one of the industry’s important initiatives – Life Insurance Awareness Month (LIAM). Today, nearly 60% of adults own some type of life insurance, but research shows the coverage they have may not be enough. More than one-third of all […]

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Keeping our finger on the pulse of the life insurance industry

May 8, 2018 #Committed2 You

Have you ever stopped to consider all the different stages in the cycle of a life insurance application and how they affect each other? Think about it. Before a policy is approved, a typical application will need to be handled by a broker, an exam vendor and an underwriter… at the very least. With so […]

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Helping life insurance brokers be their best: 1-Minute Broker Tips

April 25, 2018 Ask The Experts

Last year, we kicked off our “How we can help” campaign, highlighting the personalized solutions we offer our brokerage and distribution clients. This year, we want to dive even deeper into our Superior Solutions model by providing handy tips and information for case managers. This new series, “1-Minute Broker Tips”, offers quick tidbits of advice […]

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Introducing a new resource for life insurance brokers and direct marketers

March 27, 2018 Brokers

In our industry, we all share a common goal of protecting families. And the more closely we work with applicants, the more personal that goal becomes. If you’re a broker or direct marketer, you know this all too well. After all, applicants put their trust in you to guide them through one of the most […]

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Let us be your extended new business team

December 1, 2017 #Committed2 You

Our Brokerage Sales team is committed to growing your business and the applicant’s experience. We look forward to working with you and your organization this year. Feel free to contact our dedicated team for more information.   Melanie Carter | Vice President, Sales Melanie has been an active professional in the insurance industry, servicing the paramedical needs for […]

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How we can help: Committed to professional service

October 24, 2017 #Committed2 You

How we can help – our commitment to professional service When you order exams for your insurance applicants, you deserve to feel confident about the whole process. Easy scheduling, informative updates, and a professional exam experience for your clients are of the utmost importance. At ExamOne Superior Solutions, our team of customer service professionals stands […]

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Life Insurance Awareness Month: Knowing your loved ones are protected

September 25, 2017 Applicants

Recently, our employees stepped up to raise awareness for life insurance at our Kansas City facility during an employee “fun” walk and vendor fair. The Life Insurance Awareness Month #Steps2Protect walk gave employees a chance to partake in some healthy exercise and talk to vendors like insurance agents, the fire department and health coaches about […]

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