Tag: customer satisfaction

Applicants

Pleasing life insurance consumers during the pandemic

February 7, 2021 By

It's important to monitor the satisfaction of consumers during the life insurance exam process. See results of our consumer satisfaction survey last year.

Brokers

Client feedback drives creation of four new project teams

October 8, 2019 By

Our client feedback from our annual customer survey helps prioritize four areas of focus as we continue to build out roadmap initiatives.

Brokers

Customer survey: Using your insights to empower our decisions

October 24, 2018 By

Our recent customer survey identified three areas where we can create a better experience for our life insurance customers. Find out what we're doing next.