Seeing through the smoke: The correlation of tobacco, marijuana and drugs of abuse

November 15, 2018 Carriers

Smoking raises red flags for insurers across the board – applicants are usually rated if they produce a positive cotinine test. Further, tobacco use can lead to the potential onset of additional health risks, such as cancer, heart disease, stroke, diabetes and/or lung diseases. Aside from these health concerns, studies show a correlation of tobacco […]

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Glycolysis and hemolysis: Does it still matter to life insurers?

November 1, 2018 Carriers

We all know the routine. The examiner draws blood during a mobile exam. Delays in processing allow those hungry red blood cells to gobble up glucose. The underwriter sees an extremely low glucose reading or the dreaded not valid glucose (NVG) on the laboratory report. Or the laboratory report notes hemolysis is present. Then there […]

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Customer survey: Using your insights to empower our decisions

October 24, 2018 Brokers

Throughout the past year, ExamOne has been changing. We’ve taken steps to ensure we are focused on the right thing—you, our customer. We also established a new mission to empower your decisions with health-based insights, a mission we believe supports both insurers and applicants on the journey to protecting more families with life insurance. In […]

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Three things an insurer should consider when implementing a pilot

October 18, 2018 Carriers

Implementing a pilot program can be an effective tool for measuring the impact of a new product or workflow. Over the years, we’ve helped dozens of insurers pilot new tests and tools. We have found the most successful studies have 3 things in common: a specific goal, sufficient data and a measurable outcome. Setting up […]

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Cystatin C: Transforming cognitive and frailty screening

October 12, 2018 Carriers

Using Cystatin C in older-age life insurance assessments. Our clients tell us that controlling costs during the decision-making process and reducing application-to-issue cycle time are priorities within their new business teams. As older-aged individuals apply for life insurance, requirements designed for this market can become more time-consuming and cumbersome. Many of today’s older-age evaluations include […]

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Ask the Expert: Drug trends in America

October 3, 2018 Ask The Experts

During one of our summer webinars, Betsy Sears, Executive Vice President, Laboratory Strategy and Sales, and Dr. Barry Sample, Quest Diagnostics Senior Director, Science and Technology, examined two of America’s populations for drug positivity rates by various drug classes. This included a workforce population and ExamOne life insurance applicants. Understanding the drug trends and positivity […]

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Behind-the-scene people helping provide peace of mind with life insurance

September 27, 2018 #Committed2 You

Last month, we featured our examiners who have “saved the day” during the life insurance application process. The personal interaction associated with health exams often makes examiners the “face” of ExamOne for the life insurance applicants. Now, we want to acknowledge more employees who could be considered the “ears” and “voice” of ExamOne. Meet some of […]

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Ask the Expert: What else can I expect on the enhanced pre-populated lab slip?

September 20, 2018 Ask The Experts

Earlier last month, we announced that we are enhancing our laboratory ID slip and will pre-populate applicant information on all ExamOne laboratory accounts, effective October 1, with the goal of providing a better experience for you and your applicants. Over the past two weeks, our team has received some great questions from our customers regarding […]

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Transforming life insurance into a lifetime of benefits

September 18, 2018 Carriers

An insurance company that has sensors on a customer’s water pipes to detect leaks? Or how about one that guarantees the aging population a spot in a retirement-type home? These are just a couple of customer loyalty benefits insurance companies in other countries are offering to their customers. Now, let’s translate this into life insurance […]

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First-hand experience about the importance of life insurance

September 11, 2018 #Committed2 You

September is Life Insurance Awareness Month, an industry-wide campaign that educates people about the importance of protecting their loved ones with life insurance. I have had first-hand experience of how coverage or lack of coverage can change families’ lives. Appreciation for protection early in my career As I think about the significance of this campaign, […]

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