Tag: applicant experience

Examiners

ExamOne examiners touch lives while delivering real-time health insights

August 30, 2022 By

Applicants

Convenience, friendly service, and speed help drive consumer satisfaction

July 10, 2022 By

At ExamOne we monitor customer experience drivers with our life insurance applicant satisfaction survey. Analyzing and sharing these results allow us to improve our processes and be more transparent with our clients about our performance.

Examiners

Lessons from the front line

April 12, 2022 By

ExamOne mobile phlebotomists provide personal service while playing an integral role in delivering real-time health insights.

Carriers

Consumers are confident in their life insurance exam experience

February 4, 2022 By

Now more than ever, it’s important that insurers and consumers are confident that the life insurance exam is a convenient, safe, and positive experience.

Applicants

How would you rate your overall satisfaction with ExamOne?

July 30, 2021 By

Consumer feedback helps us ensure customer satisfaction. It's our priority for applicants to be happy with the exam process and any other interactions they experience with ExamOne during the life insurance application journey.

Brokers

Exam completion rate case study

July 9, 2019 By

Applicants

Modernizing the life insurance applicant experience through digital engagement

April 25, 2019 By

To keep up in the digital world, modernizing the customer experience is the most important thing we can do. Read about three key projects that ExamOne is working on to help modernize the customer experience.

Brokers

Recent scheduling enhancements place an emphasis on the applicant experience

March 18, 2019 By

ExamOne's ScheduleNow is focused on delivering a positive, efficient applicant experience when scheduling the life insurance exam.

Brokers

Customer survey update: How customer feedback empowers innovation

March 12, 2019 By

We've put together six action plan teams to address key opportunities our customers highlighted in our annual customer satisfaction survey.

Producers

3 tips on how to use videos to educate consumers on life insurance

February 6, 2019 By

Help your prospect and current life insurance clients learn more about insurance-related information by using videos. Life insurance is an unfamiliar subject and consumers are seeking out more information.