Tag: applicant experience
Professional staff, convenience, and ease of scheduling help consumers be more satisfied with the life insurance exam experience
Monitoring life insurance applicants’ satisfaction survey results and consumer input helps reveal areas that impact consumers’ opinions the most. With more than 23,000 responses to our consumer satisfaction survey last year, find out what trends stood out.
ExamOne examiners touch lives while delivering real-time health insights
As our examiners play an increasingly important role in empowering decisions with real-time health insights, join us in acknowledging the importance of their work by celebrating Life Insurance Examiner Appreciation Week.
Convenience, friendly service, and speed help drive consumer satisfaction
At ExamOne we monitor customer experience drivers with our life insurance applicant satisfaction survey. Analyzing and sharing these results allow us to improve our processes and be more transparent with our clients about our performance.
Lessons from the front line
ExamOne mobile phlebotomists provide personal service while playing an integral role in delivering real-time health insights.
Consumers are confident in their life insurance exam experience
Now more than ever, it’s important that insurers and consumers are confident that the life insurance exam is a convenient, safe, and positive experience.
How would you rate your overall satisfaction with ExamOne?
Consumer feedback helps us ensure customer satisfaction. It's our priority for applicants to be happy with the exam process and any other interactions they experience with ExamOne during the life insurance application journey.
Modernizing the life insurance applicant experience through digital engagement
To keep up in the digital world, modernizing the customer experience is the most important thing we can do. Read about three key projects that ExamOne is working on to help modernize the customer experience.
Recent scheduling enhancements place an emphasis on the applicant experience
ExamOne's ScheduleNow is focused on delivering a positive, efficient applicant experience when scheduling the life insurance exam.
Customer survey update: How customer feedback empowers innovation
We've put together six action plan teams to address key opportunities our customers highlighted in our annual customer satisfaction survey.