Tag: applicant experience
Case Study: Consumers are choosing online interviews for faster personal history collection
Clients and consumers are discovering the advantages of choosing online interviews to complete the medical and lifestyle questions process needed for life insurance applications. Discover how they are seeing success in a new case study.
Consumers report a consistent quality experience with ExamOne
ExamOne's professional staff, options for convenience of screening locations, ease of scheduling, and the constant monitoring of multiple performance metrics help ensure that policy completion is not stalled or hindered, and applicant satisfaction is achieved.
CASE STUDY: Personal History Collection Effectiveness
Looking for alternate ways to gather detailed health and lifestyle information needed to assess the risk of the proposed insured? Learn how a leading carrier used ExamOne’s personal history collections to improve overall performance and consumer engagement.
Professional staff, convenience, and ease of scheduling help consumers be more satisfied with the life insurance exam experience
Monitoring life insurance applicants’ satisfaction survey results and consumer input helps reveal areas that impact consumers’ opinions the most. With more than 23,000 responses to our consumer satisfaction survey last year, find out what trends stood out.
ExamOne examiners touch lives while delivering real-time health insights
As our examiners play an increasingly important role in empowering decisions with real-time health insights, join us in acknowledging the importance of their work by celebrating Life Insurance Examiner Appreciation Week.
Convenience, friendly service, and speed help drive consumer satisfaction
At ExamOne we monitor customer experience drivers with our life insurance applicant satisfaction survey. Analyzing and sharing these results allow us to improve our processes and be more transparent with our clients about our performance.
Lessons from the front line
ExamOne mobile phlebotomists provide personal service while playing an integral role in delivering real-time health insights.
Consumers are confident in their life insurance exam experience
Now more than ever, it’s important that insurers and consumers are confident that the life insurance exam is a convenient, safe, and positive experience.
How would you rate your overall satisfaction with ExamOne?
Consumer feedback helps us ensure customer satisfaction. It's our priority for applicants to be happy with the exam process and any other interactions they experience with ExamOne during the life insurance application journey.
