Tag: applicant experience

Applicants

Consumers report a consistent quality experience with ExamOne

April 29, 2024 By

ExamOne's professional staff, options for convenience of screening locations, ease of scheduling, and the constant monitoring of multiple performance metrics help ensure that policy completion is not stalled or hindered, and applicant satisfaction is achieved.

Carriers

CASE STUDY: Personal History Collection Effectiveness

November 2, 2023 By

Looking for alternate ways to gather detailed health and lifestyle information needed to assess the risk of the proposed insured? Learn how a leading carrier used ExamOne’s personal history collections to improve overall performance and consumer engagement.

Applicants

Professional staff, convenience, and ease of scheduling help consumers be more satisfied with the life insurance exam experience

February 28, 2023 By

Monitoring life insurance applicants’ satisfaction survey results and consumer input helps reveal areas that impact consumers’ opinions the most. With more than 23,000 responses to our consumer satisfaction survey last year, find out what trends stood out.

Examiners

ExamOne examiners touch lives while delivering real-time health insights

August 30, 2022 By

As our examiners play an increasingly important role in empowering decisions with real-time health insights, join us in acknowledging the importance of their work by celebrating Life Insurance Examiner Appreciation Week.

Applicants

Convenience, friendly service, and speed help drive consumer satisfaction

July 10, 2022 By

At ExamOne we monitor customer experience drivers with our life insurance applicant satisfaction survey. Analyzing and sharing these results allow us to improve our processes and be more transparent with our clients about our performance.

Examiners

Lessons from the front line

April 12, 2022 By

ExamOne mobile phlebotomists provide personal service while playing an integral role in delivering real-time health insights.

Carriers

Consumers are confident in their life insurance exam experience

February 4, 2022 By

Now more than ever, it’s important that insurers and consumers are confident that the life insurance exam is a convenient, safe, and positive experience.

Applicants

How would you rate your overall satisfaction with ExamOne?

July 30, 2021 By

Consumer feedback helps us ensure customer satisfaction. It's our priority for applicants to be happy with the exam process and any other interactions they experience with ExamOne during the life insurance application journey.

Brokers

Exam completion rate case study

July 9, 2019 By

Applicants

Modernizing the life insurance applicant experience through digital engagement

April 25, 2019 By

To keep up in the digital world, modernizing the customer experience is the most important thing we can do. Read about three key projects that ExamOne is working on to help modernize the customer experience.