Category: Carriers
For content specific to Life Insurance Carriers, click here.
Modernizing the life insurance applicant experience through digital engagement
To keep up in the digital world, modernizing the customer experience is the most important thing we can do. Read about three key projects that ExamOne is working on to help modernize the customer experience.
The slowly-resolving ambiguities of marijuana-linked mortality risk
ExamOne study on marijuana mortality risk found that male THC users are at higher risk than females. Here's what life insurers should know about marijuana.
Recent scheduling enhancements place an emphasis on the applicant experience
ExamOne's ScheduleNow is focused on delivering a positive, efficient applicant experience when scheduling the life insurance exam.
Customer survey update: How customer feedback empowers innovation
We've put together six action plan teams to address key opportunities our customers highlighted in our annual customer satisfaction survey.
Providing insurers robust data to evaluate mortality risk
Recent studies show an applicant’s clinical laboratory history is nearly twice as effective as prescription history in identifying the highest levels of mortality risk.
Ask the expert: Customizing your laboratory results to facilitate faster results
Several clients indicated that waiting for sensitive laboratory results can cause a delay in their underwriting process. By updating your sensitive tests, results can be delivered faster.
Innovating with a customer focus
Consumer habits are a key driver in today’s business strategies. By customer-focused, your clients feel engaged and that their voices are being heard.
