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Making a positive impact where we work and live
Quest's 2021 Corporate Responsibility Report provides information regarding the company's approach to environmental, social, and governance (ESG) issues and features the initiatives, research, metrics, and innovative collaborations launched in 2021 while working around the clock for a second year to meet COVID-19 demand
Convenience, friendly service, and speed help drive consumer satisfaction
At ExamOne we monitor customer experience drivers with our life insurance applicant satisfaction survey. Analyzing and sharing these results allow us to improve our processes and be more transparent with our clients about our performance.
High cholesterol and COVID-19 are biggest drivers of physician visits for male life insurance applicants
With ExamOne's unique laboratory testing results database, insurers can take a deeper look at the conditions that are most commonly diagnosed in male life insurance applicants.
Ask the Expert: Find out how ScheduleNow makes booking exam appointments easier
Say goodbye to phone tag. ScheduleNow makes booking appointments easier for life insurance agents and applicants. It allows users to make an exam appointment at an ExamOne office, Quest Diagnostic exam center, or with a mobile examiner online.
Celebrating long-term colleagues
During June, we honor thousands of colleagues observing a Quest milestone service anniversary. Their efforts and commitment over the years are central to our ability to empower better health and create an inspiring workplace.
Summer industry trade show and conference schedule
Life insurance conferences and trade shows are an important way to connect with our clients and partners. We hope to see you at some of these events this summer.
Collectively connecting and celebrating with our clients
Knowledge shared and gained at life insurance industry events is invaluable. The connections made and renewed are important in keeping the industry moving forward.
Ask the Expert: Applicant texting program answers
To better reach consumers and improve turnaround times, text messages are delivered at key moments during the life insurance application journey. Our Product and Marketing team compiled some frequently asked questions from clients about the texting program.
Increases in hepatitis C (HCV) warrant revisiting screenings for life insurance applicants
Hepatitis Awareness Month in May brings important attention to the gaps in care, helps more people become aware of their risk and screening options, and is an appropriate time for insurers to evaluate their HCV life insurance testing requirements.
Five common diagnoses found in female life insurance applicants’ historical laboratory results
Using laboratory testing history databases to evaluate applicant risk can provide life insurance underwriters a more complete picture of applicant health.
