Category: Carriers
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Ask the expert: Customizing your laboratory results to facilitate faster results
Several clients indicated that waiting for sensitive laboratory results can cause a delay in their underwriting process. By updating your sensitive tests, results can be delivered faster.
Innovating with a customer focus
Consumer habits are a key driver in today’s business strategies. By customer-focused, your clients feel engaged and that their voices are being heard.
Health incentives build partners for life with life insurers and consumers
Take advantage of health and wellness incentives offered by life insurance companies to build a lifetime and lifestyle relationship.
Seeing through the smoke: The correlation of tobacco, marijuana and drugs of abuse
The correlation of tobacco use and marijuana use could be a red flag for insurers. Studies show high correlation to positive cotinine and THC to other DOA.
Glycolysis and hemolysis: Does it still matter to life insurers?
Specimen quality is critical for the life insurance underwriting process. With advances in lab testing protocol, do glycolysis and hemolysis still matter?
Customer survey: Using your insights to empower our decisions
Our recent customer survey identified three areas where we can create a better experience for our life insurance customers. Find out what we're doing next.
Three things an insurer should consider when implementing a pilot
A pilot can be an effective tool for measuring the impact of a new product or workflow. Here are 3 things to consider when implementing a pilot.