Category: Our Commitment
For content about ExamOne’s Commitment to you and our industry, click here.
Customer satisfaction survey recap
Client feedback helped us identify 3 key areas where we can create a better experience for our customers.
Our quest to give back
ExamOne and Quest Diagnostics actively support charitable organizations where we live, work, and serve. We believe in giving back, and encourage our employees to pay it forward by showing and sharing gratitude.
Thankful for continued collaboration within the life insurance industry
COVID-19 accelerated enhancements in the life insurance industry involving how we collaborate with client partners, vendors, and professional peers – ultimately benefiting more people and organizations.
Breast cancer awareness, experiences, and journeys among our ExamOne colleagues
At ExamOne, there are many in our employee family who have experienced the impact of breast cancer. To help raise awareness, we are sharing some of those stories of their personal journeys and how others have stepped up to help.
The smiles behind thousands of calls and emails every day
Each fall, we celebrate the Customer Service Groups (CSG) as the smiles behind thousands of calls and emails every day. This year, our teams handled more than 500,000 calls and processed thousands of emails. We appreciate them, and all our employees on the frontlines or behind-the-scenes, making a difference every day
Life Insurance Awareness Month: Helping consumers be proactive about their health
Today, even more consumers are taking the initiative to learn more about their health. Recently, our online laboratory results, Inside Look, participation rates have tripled, and ExamOne has delivered reports to over 370,000 life insurance applicants this year.
Seeing and shaping results in Canada
Our Canada teams play a valuable role in meeting the unique needs north of the United States border. Meet our 2020 Canada Ambassador award winner who is helping shape results in Canada.
Helping our mobile phlebotomists thrive and grow
When life insurance applicants and patients come to ExamOne for mobile phlebotomy services, our examiners treat them with care and respect. We, in turn, care for and respect our examiners by investing in their personal and professional development.
Memories and milestones – celebrating our employees’ years of service
Thank you to our Years of Service Milestone Anniversary employees for their dedication and ongoing contributions that make a difference for our company and for each other.
Proudly waving the Pride flag to support our LGBTQA employees
Quest Diagnostics and ExamOne facilities held Pride flag-raising and awareness events to support our LGBTQA employees.
