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More than a call center
By providing applicants with more options, we have increased personal history collection completion rates by 40%. Find out more about our call center and health history collection solutions.
Meet our customer service and call center champions
During Customer Service Week, we are highlighting some of our customer service and call center champions so you can get to know our teams better.
Making a positive impact where we work and live
Quest's 2021 Corporate Responsibility Report provides information regarding the company's approach to environmental, social, and governance (ESG) issues and features the initiatives, research, metrics, and innovative collaborations launched in 2021 while working around the clock for a second year to meet COVID-19 demand
Women of the past paved the way for our future
During Women's History Month, ExamOne leaders and tenured employees share their reflections on women who influenced and inspired them.
Our quest to give back
ExamOne and Quest Diagnostics actively support charitable organizations where we live, work, and serve. We believe in giving back, and encourage our employees to pay it forward by showing and sharing gratitude.
Thankful for continued collaboration within the life insurance industry
COVID-19 accelerated enhancements in the life insurance industry involving how we collaborate with client partners, vendors, and professional peers – ultimately benefiting more people and organizations.
5 things to remember during Diabetes Awareness Month
Diabetes is national health epidemic, but one that can be prevented through identification of prediabetes and adoption of healthy lifestyle changes. Learn more during National Diabetes Awareness Month.
The smiles behind thousands of calls and emails every day
Each fall, we celebrate the Customer Service Groups (CSG) as the smiles behind thousands of calls and emails every day. This year, our teams handled more than 500,000 calls and processed thousands of emails. We appreciate them, and all our employees on the frontlines or behind-the-scenes, making a difference every day
Seeing and shaping results in Canada
Our Canada teams play a valuable role in meeting the unique needs north of the United States border. Meet our 2020 Canada Ambassador award winner who is helping shape results in Canada.
Helping our mobile phlebotomists thrive and grow
When life insurance applicants and patients come to ExamOne for mobile phlebotomy services, our examiners treat them with care and respect. We, in turn, care for and respect our examiners by investing in their personal and professional development.
