Our ExamOne Superior Solutions clients were recently greeted at a life insurance brokerage trade show with the smiling face of one of our examiners, Guadalupe. She let our clients know that with our extensive network of examiners she ensures, “We’ve got you covered.” James and Brena from our Customer Services Department were also around. They both expressed, “Leave it to us,” when it comes to handling daily operational client requests and applicant phone calls.
No, Guadalupe didn’t stop by on her way to an applicant exam appointment. And no, James and Brena didn’t take time away from the phones to come to the event. It was their “How we can help” attitude and life-size images of them and other members of our committed staff that greeted clients at our booth. ExamOne Superior Solutions prides itself on our tailored services and concierge approach to customer service. That’s why we want to shine the spotlight on some of the real people providing this high level of service and ultimately helping you do what you do best – service your clients.
“We had been using Superior for years, and the recent merger with ExamOne has increased examiner coverage while continuing the high quality service. With agents across the country we appreciate having one point of contact using Superior Solutions for any questions that arise. ExamOne Superior Solutions has been a great partner in assuring we are able to provide a high level of service on exams for our clients.” Ben Rowe, ECA Marketing
Because our dedicated employees can’t always meet our clients they serve, we kicked off this new theme with their images on banner stands and their own words on how “they can help” clients. During the upcoming weeks, we will highlight more people and departments that are committed to a consistent, quality experience for you and your applicants. They are the ones who help you have peace of mind that your business is processed professionally and accurately. We aren’t just asking you, “How can we help?” We want to show you how we can.
If you’d like to share similar ways of how one of our dedicated employees helped you, please email SuperiorSolutions@ExamOne.com.
Feel free to contact our dedicated team for more information about ExamOne Superior Solutions.